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telaivironero

Privacy Policy

Last updated: March 2025

At telaivironero, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our expense categorization services. We're committed to transparency and giving you control over your data.

Information We Collect

We collect information that helps us provide better expense management services. This includes data you provide directly and information generated through your use of our platform.

Personal Information

  • Your name, email address, and contact details when you create an account
  • Business information including ABN and company details for Australian entities
  • Payment information processed through secure third-party payment processors
  • Profile information you choose to add to customize your experience

Financial Data

  • Expense records you upload or enter into our system
  • Transaction details including amounts, dates, and merchant information
  • Category assignments and custom tags you create
  • Receipt images and supporting documentation

Technical Information

  • Device information including browser type and operating system
  • IP addresses and approximate location data
  • Usage patterns and interaction data with our platform
  • Log files recording system activity for security purposes

How We Use Your Information

Your data helps us deliver and improve our expense categorization services. We don't sell your personal information to anyone.

  • Processing and categorizing your expense data accurately
  • Generating reports and insights about your spending patterns
  • Communicating with you about your account and service updates
  • Improving our categorization algorithms and platform features
  • Detecting and preventing fraud or unauthorized access
  • Complying with Australian financial record-keeping requirements
  • Providing customer support when you need assistance

We use industry-standard encryption to protect your financial data both in transit and at rest. Your expense information is never shared with third parties for marketing purposes.

Data Sharing and Third Parties

We work with carefully selected service providers who help us operate our platform. These partners are contractually obligated to protect your information.

Service Providers

We share data with cloud hosting providers for secure storage, payment processors for subscription billing, and analytics services to understand platform usage. These providers operate under strict data protection agreements and can only use your information to provide services to us.

Legal Requirements

We may disclose information when required by Australian law, court orders, or regulatory authorities. This includes compliance with the Privacy Act 1988 and Australian Taxation Office requirements for financial record retention.

Business Transfers

If telaivironero is acquired or merged with another company, your information may be transferred as part of that transaction. You'll be notified of any such change and given options regarding your data.

Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information. We're committed to honoring these rights promptly.

Access Your Data

Request a copy of all personal information we hold about you, delivered in a portable format.

Correct Inaccuracies

Update or correct any incorrect or outdated information in your account at any time.

Delete Your Account

Request deletion of your account and associated data, subject to legal retention requirements.

Data Portability

Export your expense data in common formats to use with other services or for your records.

To exercise any of these rights, contact our privacy team using the details below. We'll respond within 30 days and verify your identity before processing requests.

Data Security Measures

We implement multiple layers of security to protect your financial information from unauthorized access, alteration, or disclosure.

  • AES-256 encryption for all data stored on our servers
  • TLS encryption for all data transmitted between your device and our platform
  • Regular security audits and penetration testing by independent firms
  • Multi-factor authentication options for account access
  • Restricted employee access to personal data on a need-to-know basis
  • Automated monitoring systems to detect suspicious activity
  • Regular backups stored in geographically separate Australian data centers

While we take security seriously, no internet-based service is completely secure. We recommend using strong passwords and enabling two-factor authentication on your account.

Data Retention and Deletion

We retain your information for as long as your account is active and for periods required by Australian tax law.

Active Accounts

While your account is active, we keep all your expense data and transaction history so you can access it whenever needed. You can delete individual expenses or categories at any time through your account settings.

Closed Accounts

After you close your account, we retain financial records for seven years as required by Australian taxation law. Personal identifiers like email addresses are deleted within 90 days unless needed for legal purposes. You can request early deletion of non-essential data.

Backup Systems

Deleted data may persist in backup systems for up to 90 days before permanent removal. These backups are encrypted and inaccessible except for disaster recovery purposes.

Cookies and Tracking

We use cookies and similar technologies to improve your experience and understand how people use our platform.

  • Essential cookies that enable core platform functionality and security
  • Preference cookies that remember your settings and customizations
  • Analytics cookies that help us understand usage patterns and improve features
  • Session cookies that keep you logged in during your visit

You can control cookie settings through your browser preferences. Disabling certain cookies may affect platform functionality. We don't use advertising cookies or share data with advertising networks.

International Data Transfers

Your data is primarily stored on servers located in Australia. Some service providers we work with may process data in other countries with adequate privacy protections.

When data is transferred internationally, we ensure appropriate safeguards are in place through standard contractual clauses and verification that recipient countries have adequate privacy laws. You can request details about specific data locations by contacting our privacy team.

Children's Privacy

telaivironero's expense categorization services are intended for adults managing personal or business finances. We don't knowingly collect information from individuals under 18 years of age. If we discover we've collected data from a minor, we'll delete it promptly.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a notice on our platform.

Continued use of telaivironero after policy changes constitutes acceptance of the updated terms. We encourage you to review this policy periodically. The date at the top shows when it was last updated.

Privacy Questions?

If you have questions about this privacy policy or how we handle your data, reach out to our privacy team.

Email: contact@telaivironero.com
Phone: +61 409 921 241
Mail: 43 Cameron St, Launceston TAS 7250, Australia